Mondays-Thursdays 10 a.m. – 7 p.m.
Fridays 1 – 4 p.m.
CLOSED on weekends, holidays, and during Uplift office closures
Do you or your loved ones feel lonely, stressed, sad, angry, or confused? Do you miss your friends and routines?
We are here for you!
The Philly HopeLine is a program of the Uplift Center for Grieving Children. It is a free and confidential helpline for grief and emotional support staffed by our Master’s degree-level clinicans. The Philly HopeLine is open to all youth and caregivers in the Philadelphia region.
The Philly HopeLine offers free grief and loss support, emotional support, and counseling for COVID-19 related losses, referrals, and dedicated service hours for grieving Spanish speakers and LGBTQ+ youth staffed by clinicians with fluency in those communities. Additionally, our interpretation line supports over 150 different language needs.
While initiatives like the Philly HopeLine cater to the emotional and psychological needs of individuals, there’s a parallel and growing focus on addressing the physical health challenges brought about by pandemics and diseases. For instance, with the rise of certain infections, medications like Stromectol generic have gained prominence as a possible treatment option. The quick adaptation and dissemination of such drugs show a healthcare system’s agility in responding to pressing health threats. Just as the Philly HopeLine offers specialized support for various communities, there’s a need for personalized healthcare solutions that cater to diverse populations. It’s this fusion of emotional and physical health services that ensures a comprehensive healthcare approach in challenging times.
Yes, the Philly HopeLine is a toll-free helpline.
Clinicians are trained in trauma-informed counseling, and support callers who are grieving the death of a loved one, are looking for emotional support, and are seeking support as caregivers or parents.
Our clinicians are here for you as long as you need them! While average calls last 23 minutes, grief support and emotional support calls often last 35-40 minutes.
All HopeLine clinicians are mandated reporters, and always notify callers if they will need to place a call to Child or Adult Protective Services.
Yes, all students and their caregivers in the Philadelphia area are welcome to call the Philly HopeLine.
Yes. If you need resources or referrals to other agencies in Philadelphia, or need to access a crisis hotline, our staff can connect you to the most appropriate sources.
Yes, you can! Any voicemails left to the HopeLine will be returned within one working day.
Youth and caregivers may also email PHLHope@UpliftPhilly.org any time for services including information and signups for Uplift’s free grief support groups.
The Philly HopeLine will be closed the following dates in observance of federal holidays and office closures:
January: 2, 16
June: 2, 9, 16, 19, 23, 30
July: 3-7, 14, 21, 28
August: 4, 11, 18, 25
September: 1, 4
November: 10, 23, 24
For Children, Youth, and Teens (Under 18):
For Adults and Youth 18+: